We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book appointments, purchase products, or enrol in training courses.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, email address, phone number, postal address

• Date of birth (if required for treatments/training)

• Payment details (processed securely via third-party providers; we do not store card details)

• Health or medical information relevant to treatments (e.g., allergies, skin conditions, contraindications)

b) Website & Usage Data

• IP address, browser type, and device information

• Cookies and analytics data (e.g., browsing patterns, preferences)

c) Training Course Data

• Information submitted during course registration (qualifications, training history)

• Assessment results, certifications, and attendance records

2. How We Use Your Information

We use your information to:

• Process bookings, payments, and product orders

• Deliver salon services safely and effectively

• Register you for training courses and issue certificates

• Communicate with you regarding appointments, orders, or training updates

• Send marketing offers, newsletters, and promotions (if you have opted in)

• Improve our website, services, and customer experience

• Comply with legal and regulatory requirements

3. Sharing Your Information

We will never sell your personal data. We may share your information only with:

• Payment processors (for secure transactions)

• Training accreditation bodies (for certification purposes)

• IT and website service providers (who support our booking system, website, or email service)

• Legal or regulatory authorities (if required by law)

4. Marketing & Communication

• You can choose whether to receive marketing emails or SMS from us.

• You may withdraw your consent at any time by clicking “unsubscribe” in emails or contacting us directly.

5. Cookies & Tracking

Our website uses cookies to enhance browsing, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

6. Data Retention

• We retain client records for up to 6 years (or as required by law/insurance).

• Training course records may be held indefinitely for certification verification.

• You may request deletion of your data, unless retention is required by law.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request corrections to inaccurate data

• Request deletion of your personal information

• Restrict or object to processing of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us at management@1111beautylounge.com

8. Data Security

We implement strict technical and organizational measures to protect your information against unauthorized access, alteration, or loss.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.